Privacy Policy

Introduction

Dozzle Cloud ("we", "our", "us") operates the cloud.dozzle.dev service. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Information We Collect

Account Information

When you sign in with GitHub or Google, we collect your name, email address, and profile picture from your authentication provider. We do not collect or store your password.

Container Log Data

When you connect a Dozzle instance, we receive container log events that match your configured filters. This data is stored in our database for the retention period associated with your plan.

Usage Data

We collect basic usage information such as event counts and feature usage to operate and improve the service.

How We Use Your Information

• To provide and maintain the service
• To generate intelligent log summaries and pattern clusters
• To send notifications through your configured channels
• To process payments and manage subscriptions
• To communicate service updates and respond to support requests

Data Retention

Container log events are retained according to your plan: 24 hours for Free, 14 days for Pro, and 30 days for Team. Container log lines and metrics are kept for 24 hours on Free and 30 days on paid plans. Assistant chats and container update history are deleted after 90 days, and resolved findings and daily reports after 180 days. After the retention period, data is automatically deleted. Account information is retained as long as your account is active.

Third-Party Services

We use the following third-party services:

• GitHub / Google — authentication
• Stripe — payment processing
• OpenRouter — log summarization (log data is sent to language models for summarization)

Data Security

We implement appropriate security measures to protect your data, including encrypted connections (TLS), hashed API keys, and isolated internal services. However, no method of electronic storage is 100% secure.

Your Rights

You may delete your account at any time from Settings. Deletion immediately and permanently removes your account information, connected instances, alerts, findings, notification channels and assistant chats, and cancels any subscription. Log lines and metrics already stored stop being collected and expire within the retention period above. Copies in server backups are overwritten within 7 days.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date above.

Contact

If you have questions about this Privacy Policy, please open an issue on our GitHub repository.